Privacy policy
This policy describes how Serra Studio processes personal data collected through the website and registration form, in accordance with Regulation (EU) 2016/679 (GDPR) and the Spanish LOPDGDD.
1. Data controller
Controller: Laia Serra Riera. Address: Calella 08370, Barcelona, Spain. Email: laiaserra.studio@gmail.com. Phone: +34 619 949 945.
2. Data we collect
Through the form we may collect: full name, age range, email, phone, activity preferences and experience level. We may also receive messages via WhatsApp or Instagram if you contact us through those channels.
3. Purpose and legal basis
We process data to manage your registration request, answer enquiries and communicate with you about the services. The legal basis is consent and/or pre-contractual measures at your request.
4. Retention
We keep data only as long as needed for the stated purpose and, where applicable, for legally required periods. You may request deletion when the data is no longer necessary.
5. Recipients
We do not share your data with third parties except where required by law or with technical providers strictly necessary to operate the site (for example, hosting), with appropriate safeguards.
6. Rights
You may exercise rights of access, rectification, erasure, objection, restriction and portability by writing to laiaserra.studio@gmail.com. You may also lodge a complaint with the Catalan Data Protection Authority or the Spanish AEPD.
7. Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or alteration.